top of page

SHIPPING & RETURNS

SHIPPING POLICY

**Shipping Policy**

Thank you for choosing Wear X Apparel for your purchase! Here is everything you need to know about our shipping process:

**Domestic Shipping:**
- All products are shipped via USPS (United States Postal Service) by default.
- You have the option to choose FedEx or UPS for shipping instead of USPS please contact us at info@wearxapparel.com/(605)858-2004.
- We offer shipping to all locations within the lower 48 states, as well as Hawaii and Alaska.

**International Shipping:**
- Currently, we do not offer automatic international shipping during the checkout process.
- If you wish to have a product shipped to a location outside of the United States, please contact our customer service team at info@wearxapparel.com/(605)858-2004.
- Our customer service team will assist you in arranging the best shipping method and providing you with accurate shipping costs for international deliveries.

**Processing Time:**
- Orders are typically processed within [processing time] business days from the date of purchase.
- Processing time may vary depending on product availability and order volume. During busy seasons, processing times may be slightly longer.

**Shipping Time:**
- Once your order is processed and shipped, delivery times will vary based on the shipping method chosen and your location.
- Standard shipping within the United States usually takes [standard shipping time] business days.
- Expedited shipping options are available for faster delivery.

**Order Tracking:**
- You will receive a tracking number via email once your order has been shipped.
- This tracking number will allow you to monitor the status and location of your package as it makes its way to you.

**Shipping Costs:**
- Shipping costs are calculated based on factors such as the shipping method selected, package weight, and delivery location.
- During the checkout process, you will see the available shipping options along with the associated costs.

**Delivery Issues:**
- If you experience any issues with the delivery of your order, please contact our customer service team as soon as possible.
- We are here to help resolve any problems and ensure that your order reaches you in a timely manner.

Please note that our shipping policy is subject to change, and we recommend reviewing it each time you make a purchase. If you have any questions or concerns regarding shipping, please don't hesitate to reach out to our customer service team at info@wearxapparel.com/(605)858-2004.

Thank you for choosing Wear X, for your purchase. We appreciate your business and strive to provide you with the best possible shopping experience.

​

Sincerely,
Scott

RETURN & EXCHANGE POLICY

**Return and Refund Policy**

At Wear X Apparel, your satisfaction with your purchase is our top priority. We understand that there may be circumstances where you need to return a product or request a refund. Please read our Return and Refund Policy carefully to understand your options.

**1. Damaged or Lost Shipments:**

**a. Damaged Shipments:**
If you receive a damaged product due to shipping or manufacturing issues, we are here to help. Please follow these steps:

- Contact our Customer Service Team within 1 days of receiving the damaged product.
- Provide clear photos of the damaged product, including the packaging, as well as your order number.
- Our team will review your claim and, if approved, we will arrange for a replacement of the damaged item.

**b. Lost Shipments:**
In the unfortunate event that your order is lost in transit and does not reach you within a reasonable timeframe, please follow these steps:

- Contact our Customer Service Team within [5] days of the expected delivery date.
- Our team will initiate an investigation with the shipping carrier to locate your package.
- If the package cannot be located, we will offer you the choice of a replacement or a refund.

**2. Returns and Refunds (Case-by-Case Basis):**

We understand that there may be other situations where you may wish to return a product or request a refund. In such cases, please follow these steps:

- Contact our Customer Service Team to explain the reason for your return or refund request.
- Our team will evaluate your request on a case-by-case basis.
- If your request is approved, we will provide you with instructions on how to return the product or initiate the refund process.

**Please Note:**

- All return shipping costs for reasons other than damaged or lost shipments are the responsibility of the customer.
- Refunds will be issued using the original payment method whenever possible.
- Refund processing times may vary depending on your payment provider.

Wear X Apparel reserves the right to make the final decision on all returns and refunds.

We are committed to providing you with high-quality products and exceptional customer service. If you have any questions or need assistance with a return or refund, please do not hesitate to contact our Customer Service Team. We are here to assist you and ensure your experience with Wear X Apparel is a positive one.

Thank you for choosing Wear X Apparel. Your satisfaction is our priority.

bottom of page